General
Terra's Geo Privacy Settings
Terra contains an internal GPS antenna to determine where it is located. This is used for several purposes: Telling our bird identification engine which regional model to use Providing the exact location of the Motus receiver for any tags received ...
Terra Audio Settings
For more advanced users, Terra offers the ability to customize the audio settings. This article will explain what the Automatic Gain Control (or AGC) does, plus some of the different settings, and what they will do. AGC Theory of Operation The Terra ...
I Can't Login to My Account
Terra requires that you have an account to use it. They are all interchangeable, so you only need to create one account and it will allow you to use the app, website and also check your orders. Here are a few of ways you can create an account: 1. ...
How good is Terra Station's bird identification?
You may find that your Terra Station does not identify a bird you hear, or misidentifies it. This is part of the initial development of the Terra Project, and something that we anticipate, and expect to change rapidly. To give you more insight on ...
Troubleshooting Terra Station gone offline or unreachable
If you've seen 'Device Unreachable' your play button is grayed out, there are a few things you can try: 1. Make sure you have the latest version of the app. We released a version on 1/14/25 that corrects this issue in some cases. 2. Try restarting ...
Setting up your Terra Station for the first time
Open the Terra Box Your Terra Station and its accessories can be found within the 100% recyclable box. Please be sure to reuse or recycle your Terra box. Contents: Terra Station Female-threaded green magnet (magnetically attached to Terra bottom) AC ...
Not hearing anything in the app after pressing 'Play'
Related to: Any Terra app Trouble shooting steps 1. Turn up the volume and check the volume on the device which is running the Terra app - you could also play something on the same device on a different app to check there is volume 2. On the device ...
Troubleshooting the Power Light on the Terra Device
Look for a green status light on the bottom of your Terra. Its behavior will have different meaning. Light behavior Meaning Troubleshooting Steps Fading in and out Terra is operating, but is not connected to WiFi. Go through the setup process to ...
How to enable bluetooth on your phone
The Terra Station requires that your Bluetooth is enabled on your smartphone during setup. This is the same process as you would go through to turn on Bluetooth to use wireless earbuds/headphones, wireless speakers and other devices. Apple iPhone ...
How to connect antennas
The Terra features three antennas ports. Each port has a special purpose. Looking at the Terra Stations underside with the antenna ports at the top the connections are as follows: Left Port: Motus (UHF/Radio Tags) Center Port: WiFi Right Port: ...