General
Setting Up Your Terra for the First Time
Open the Terra Box Your Terra Station and its accessories can be found within the 100% recyclable box. Please be sure to reuse or recycle your Terra box. Contents: Terra Station Female-threaded green magnet (magnetically attached to Terra bottom) AC ...
Not hearing anything in the app after pressing 'Play'
Related to: Any Terra app Trouble shooting steps 1. Turn up the volume and check the volume on the device which is running the Terra app - you could also play something on the same device on a different app to check there is volume 2. On the device ...
Troubleshooting bluetooth pairing between a smartphone and a Terra device
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Troubleshooting the Power Light on the Terra Device
Look for a green status light on the bottom of your Terra. Its behavior will have different meaning. Light behavior Meaning Troubleshooting Steps Fading in and out Terra is operating, but is not connected to WiFi. Go through the setup process to ...
How to enable bluetooth on your phone
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Terra Antennas
The Terra features three antennas ports. Each port has a special purpose. Looking at the Terra Stations underside with the antenna ports at the top the connections are as follows: Left Port: BluSeries (IE: Monarch butterfly tags, sensors, etc) Center ...
How to connect extra range antennas
How to connect any extra range antennas you purchased with your terra i.e. the Ppremium Bluetooth, Professional MOTUS or Premium wifi antennas If your question has not yet been answered here, please submit a ticket