Turning off Automatic Gain Control

Turning off Automatic Gain Control

Automatic Gain Control (AGC) is a feature that's enabled on your Terra to help adjust the microphone levels based on how loud the environment is. It can be a useful feature in many cases, but in some cases we've found it can introduce issues like static sounds, microphones cutting on and off, and other noise artifacts.

If you're experiencing sound-quality issues with your Terra, turning off the AGC is a very good place to start.

How to turn off AGC

  1. Open the Terra Listens app and tap your Terra Station
  2. Open Settings
  3. Find the AGC switch and turn it off — no reboot is needed; the change takes effect right away
  4. Check your Terra stream and see if the sound is improved
  5. If your sound is still having issues, contact us at support@terra.zohodesk.com