Troubleshooting bluetooth pairing between a smartphone and a Terra device

Troubleshooting bluetooth pairing between a smartphone and a Terra device

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    • Not hearing anything in the app after pressing 'Play'

      Related to: Any Terra app Trouble shooting steps 1. Turn up the volume and check the volume on the device which is running the Terra app - you could also play something on the same device on a different app to check there is volume 2. On the device ...