Popular Articles
Setting up your Terra Station for the first time
Open the Terra Box Your Terra Station and its accessories can be found within the 100% recyclable box. Please be sure to reuse or recycle your Terra box. Contents: Terra Station Female-threaded green magnet (magnetically attached to Terra bottom) AC ...
Troubleshooting Terra Station gone offline or unreachable
If you've seen 'Device Unreachable' or a message like this in the Terra Listens app or website: 1. If you're having the issue in the app, try logging in to your 'My Terra' area on the www.terralistens.com website, and see if you have access to your ...
How to connect antennas
The Terra features three antennas ports. Each port has a special purpose. Looking at the Terra Stations underside with the antenna ports at the top the connections are as follows: Left Port: Motus (UHF/Radio Tags) Center Port: WiFi Right Port: ...
How to enable bluetooth on your phone
The Terra Station requires that your Bluetooth is enabled on your smartphone during setup. This is the same process as you would go through to turn on Bluetooth to use wireless earbuds/headphones, wireless speakers and other devices. Apple iPhone ...
Troubleshooting the Power Light on the Terra Device
Look for a green status light on the bottom of your Terra. Its behavior will have different meaning. Light behavior Meaning Troubleshooting Steps Fading in and out Terra is operating, but is not connected to WiFi. Go through the setup process to ...